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Registration is not working after site move

9 years 4 months ago
  • Tom's Avatar
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  • Tom
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We just moved hosts - and pointed the A record to new host. which is not resolving.
Everything seems to work fine in the site, and in jomsocial but the registration process is not longer progressing past the 2nd page (first page joomla stuff, second page jomsocial stuff). - its latest version jomsocial and joomla
We are using the jomsocial redirect plugin. which appears to be set right.

bluehost vps hosting / latest 3.3 ver J! and lastest ver Jomsocial (just installed it on lunarpages and then yesterday moved to vps at bluehost) - in summary

Jomsocial seems to work fine, but the registration is having issues - it shows custom fields etc.. but wont progress past 2nd page in form. As if the database connection is failing or something... like it can not make the user etc.

Where do I dig into the configuration files to figure this out.. how to troubleshoot this.. please

If you goto the site you can see the registration - (you may have to login to see the site as it is set offline - feel free to flip this if needed.. we just need the registration to work - PLEASE and thank you in advance for any help!!! I appreciate any help you can bring.. I am up against a deadline and greatly appreciate your attention.

Please notify websnare (at) gmail (dot) com (mark ceo-websnare,inc) - with questions/comments/updates - I am the developer and can answer your questions about the topic. THANK YOU SO VERY VERY VERY MUCH

9 years 4 months ago
  • Tom's Avatar
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  • Tom
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Licenses:
JomSocial Active

So to replicate the issue goto the domain name..
try to register (top right corner)
it will take you through 2 stages of registration and when you submit it will come back to page 2 without user creation..

Hope that helps

9 years 4 months ago
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Hi Kelly,

this is a confirmed bug. for temporary please make empty for minimum and maximum date at Birthdate field at jomsocial backend - customize profile.

Regards,
Albert

9 years 4 months ago
Licenses:

Hi Kelly,

here the fixes
unzip:

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put it under /components/com_community/controllers/
unzip:
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put it under /components/com_community/libraries/fields/
unzip:
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put it under /components/com_community/libraries/

please make backup first before replacing it.

Regards,
Albert

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