Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

in my site.but had 1 bug.

9 years 5 months ago
  • Pai's Avatar
    Topic Author
  • Pai
  • Offline
  • Fresh Boarder
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

in my site.but had 1 bug.

I'm input some english word in [status][Event] title,that can work. but i change IME-Chinese Language input some Chinese word in [status][Event] title,that can't work. I use Chrome,firefox, can work,is OK,but use IE11,can't work. Can repair it ? or i need to adjust my IE11 some function.[Video][Event] title,that can work. but i change IME-Chinese Language input some Chinese word in [status][Event] title,that can't work. I use Chrome,firefox, can work,is OK,but use IE11,can't work. Can repair it ? or i need to adjust my IE11 some function.[Video][Event] title,that can't work. I use Chrome,firefox, can work,is OK,but use IE11,can't work. Can repair it ? or i need to adjust my IE11 some function. Use domain: www.ohi.com.tw/ohi/[Video][Event] title,that can't work. I use Chrome,firefox, can work,is OK,but use IE11,can't work.

Can repair it ? or i need to adjust my IE11 some function.[Event] title,that can work. but i change IME-Chinese Language input some Chinese word in [status][Event] title,that can't work. I use Chrome,firefox, can work,is OK,but use IE11,can't work. Can repair it ? or i need to adjust my IE11 some function.[Video][Event] title,that can't work. I use Chrome,firefox, can work,is OK,but use IE11,can't work. Can repair it ? or i need to adjust my IE11 some function. Use domain: www.ohi.com.tw/ohi/[Video][Event] title,that can work.

but i change IME-Chinese Language input some Chinese word in [status][Event] title,that can't work. I use Chrome,firefox, can work,is OK,but use IE11,can't work.

Can repair it ? or i need to adjust my IE11 some function.[Event] title,that can't work. I use Chrome,firefox, can work,is OK,but use IE11,can't work. Can repair it ? or i need to adjust my IE11 some function. Use domain: www.ohi.com.tw/ohi/[Video][Event] title,that can't work.

I use Chrome,firefox, can work,is OK,but use IE11,can't work.

Can repair it ? or i need to adjust my IE11 some function.

Use domain: www.ohi.com.tw/ohi/

9 years 5 months ago
Licenses:

Hi, Pai.

What you mean by "not work". Please, describe your issue step by step. Also print screen s will be helpful.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Pai
9 years 5 months ago
  • Pai's Avatar
    Topic Author
  • Pai
  • Offline
  • Fresh Boarder
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Sorry,My English not good.
1.I use IE11 Browser in Jomsocial, [status][photo-title][event-title] need key title word.
i use english word to first word,it can key word to status or title field.
but i change my IME to chinese,the first word can't key in to the field.
and i'm first word is english word,the second word can key in chinese word.
This problem only Appears in the IE11 Browser, others browser not this problem.
Jomsocial demo site had this problem too.i tested.

1.avi

9 years 5 months ago
Licenses:

Hi, Pai.

Thanks a lot for video, it explains your issue very well.
I'll pass your report to our developer.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Pai
9 years 1 month ago
Licenses:

Hi, Pai.

Could you test your issue on latest JomSocial 4 RC2?
You'll find it inside package of latest stable version downloaded from here: www.jomsocial.com/component/digistore/licenses
Or in our Community? www.jomsocial.com/community

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Pai
9 years 1 month ago
  • Pai's Avatar
    Topic Author
  • Pai
  • Offline
  • Fresh Boarder
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
I tested in your Community? www.jomsocial.com/community
This problem is only occurs in IE.
I can't download JomSocial 4 RC2.
My Current Version is 3.2.1.6.
I don't know how to download JomSocial 4 RC2.

9 years 1 month ago
Licenses:

Hi, Pai.

"You'll find it inside package of latest stable version downloaded from here: www.jomsocial.com/component/digistore/licenses "

1. Browse to URL mentioned above
2. You'll see "My Dwonloads" table.
3. Click "Download" button in column "Download Now"
4. Save package on your hard drive
5. Unzip package.
6. Inside you should have:

com_community_pro_3.2.1.6.zip - this is your current version
com_community_pro_4.0_RC2.zip - this is JomSocial 4 RC2 that you should test against your issue.

Did you tested your issue in OUR Community here: www.jomsocial.com/community ?
Just browse there using IE11 and check if issue persist.

If yes -> do a printscreen and post it here using this service: prntscr.com/
(Copy link of uploaded file and paste it here).

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Pai
9 years 1 month ago
  • Pai's Avatar
    Topic Author
  • Pai
  • Offline
  • Fresh Boarder
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

I have record a video.

bugs.mp4

The following user(s) said Thank You: Michał
9 years 1 month ago
  • Pai's Avatar
    Topic Author
  • Pai
  • Offline
  • Fresh Boarder
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
I have tested others ime program.
The problem just to happen in MicroSoft IME and MS Office IME.
I tested the yahoo ime program.
It can work.

9 years 1 month ago
Licenses:

Hi, Pai.

Thank you for testing this and recording a video - that explains us a lot.
I'll pass it to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Pai
9 years 1 month ago
  • Pai's Avatar
    Topic Author
  • Pai
  • Offline
  • Fresh Boarder
  • Thank you received: 1
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi!
I think the bug is fixed.
I tested IME for Taiwan IME and China IME.
The problem just happen in Changjei IME program.
In Taiwan, Use Changjei IME client not more.I can tell them use Yahoo IME program.
In Taiwan, Many client use Phonetic IME.
I tested Pinyin IME,The IME is for China.
It is work.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved