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JomSocial is changing the permissions on Public_html of 755 to 777

9 years 5 months ago
  • samanet's Avatar
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  • samanet
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JomSocial Expired

Something in JomSocial is changing the permissions on Public_html of 755 to 777 When this occurs appears 500 error and my site goes down until I return the permissions back to 755 This is happening frequently after last update JomSocial.

I need help to solve this problem

9 years 5 months ago
Licenses:

Hi, Samanet.

Personally I never encountered this issue, just heard about it. It's quite rare.
We're not sure what's causing this strange behavior.
I'll talk with our developer. Please, give us a bit time to investigate it.


- Instead of saying: 'it's not working', explain the problem in detail.
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- Tell us how to replicate the problem, we can't fix it if we can't find it.
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9 years 5 months ago
  • samanet's Avatar
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  • samanet
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JomSocial Expired

See the link below, is the same problem I have, but can not solve. Data access to my website and server are already available in the first message post

www.jomsocial.com/forum/technical-issues...-permission-into-777

9 years 5 months ago
Licenses:

Hi, Samet.

Did you tried solution from latest post?
www.jomsocial.com/forum/technical-issues...ssion-into-777#50601


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
Licenses:

Hi Samet,

or maybe this solution:
www.jomsocial.com/forum/installation/211...ace-an-avatar#106961

Regards,
Albert

9 years 5 months ago
  • samanet's Avatar
    Topic Author
  • samanet
  • Offline
  • Fresh Boarder
  • Posts: 57
  • Thank you received: 0
Licenses:
JomSocial Expired

I made the change as indicated. Now is waiting to see resolved.

9 years 5 months ago
Licenses:

Hi Samanet,

let me know the result.
if the issue happen at change avatar process:
1. goto profile page
2. click "change avatar"
3. remove the avatar
4. upload new one

my solution must be work.

Regards,
Albert

Moderators: Piotr Garasiński
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