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no video thumbnales

9 years 6 months ago
  • Amit's Avatar
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Hi,
when i am sending a youtube link, sometimes there is no image for it.

why is that?

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9 years 6 months ago
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Hi Amit,

please increase max_execution_time at php configuration from 30 to 300.
here the jomsocial minimum requirement:
documentation.jomsocial.com/wiki/System_Requirements

Regards,
Albert

9 years 6 months ago
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hi,

i change it, but it isnt working, no thumbnail, the thumbnail show just if i am sendig not via ststus, but via movie icon at the status bar,

9 years 6 months ago
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Hi Amit,

I tried via status and movie icon. the thumbnail is fetched. could you please provide me video URL that you shared?

Regards,
Albert

9 years 6 months ago
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Hi,

when i am trying send youtubes movies via status i am not getting tumbnails for all the movies.

via movie icon i get tumbnails.

exemple of movie from youtube enclose

www.youtube.com/watch?v=p00mcqK319w

9 years 6 months ago
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Hi Amit,

I posted that video from status box not video icon, there is no problem. I cant replicate the issue at your site.
I missing something? please advice how to replicate it.

Regards,
Albert

9 years 6 months ago
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hi,

maybe its because of the distance between my location to the hosting server, maybe the feching take to long ans thats the reason that it fail.
i am from middle east and the server located at USA.

i cant think about other reason, the fact is that i am getting no thumbnail message.

9 years 6 months ago
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hi,
if you will login now, you will see that i sent the same movie and you will see the result. no thumbnail.

BR
Amit

9 years 6 months ago
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Hi Amit,

it can be like that because take to long. I saw max_execution_time at php setting still 30 seconds. please make it 300 seconds or any maximum number if your server not allow 300 seconds



at next version 3.2.1.5 we already optimized the fetching code. so it will more faster

Regards,
Albert

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9 years 6 months ago
  • Amit's Avatar
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hi,
it seems that i can use just 30, i try to change even to 60 and at the php file it changed, but at the troubleshooter it isnt, i will ask bluehost to change it, i hope that they will agree.

i will update you.

Amit

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9 years 6 months ago
  • Amit's Avatar
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hi,
i spoke with bluehost and they told me that the value is 300.
enclose a PS of php.ini file.

BR

Amit

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9 years 6 months ago
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Hi Amit,

that really strange. at Joomla system information its 30:
/administrator/index.php?option=com_admin&view=sysinfo

but at my site, I dont have issue about this. how about if you wait for 3.2.1.5 because we have improvement for URL fetching logic. it more faster.

in 1 - 2 weeks ahead, it will be released.

Regards,
Albert

9 years 6 months ago
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Hi Amit,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

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