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Activation link email for Registrations Not Being Sent

9 years 7 months ago
  • Eva's Avatar
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  • Eva
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Hello Jomsocial,
When a new user create an account,the activation email is not sent.

9 years 7 months ago
Licenses:

Hi Eva,

please make sure the SMTP at joomla email setting is correct. how about user notification email (private message, etc)?
and I need FTP access detail for inspecting more deeper about activation email problem.

Regards,
Albert

9 years 7 months ago
  • Eva's Avatar
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  • Eva
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Hello Albertus,
Sorry for late reply.

Part of the message is hidden for the guests. Please log in or register to see it.

if you need anything else please let me know.

9 years 7 months ago
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Hi Eva,

I need FTP access detail for editing some files at debugging process.

Regards,
Albert

9 years 7 months ago
  • Eva's Avatar
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  • Eva
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Hello Albertus,

Part of the message is hidden for the guests. Please log in or register to see it.

9 years 7 months ago
Licenses:

Hi Eva,

the problem with SMTP connection. this setting at Joomla configuration - server - mail setting section.



the SMTP could not connect. please ask your server support. maybe you using wrong setting.

Regards,
Albert

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9 years 7 months ago
  • Eva's Avatar
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  • Eva
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  • Posts: 15
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Licenses:
JomSocial Active

Hello Albertus,
thanks for you reply.

9 years 6 months ago
Licenses:

Hi Eva,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

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