Hi,
when i enter the configuration area in back end i get this error:
"0 String could not be parsed as XML"

im using version 3.2.1.3

please help
thx

Hi Alexander,

could you please provide me FTP access detail. by editing your first post at this topic. and put it at site info form.

Regads,
Albert

Hi Albertus,

i have put the FTP access in the site info form.

hope you can help me

kind regards,
alexander

Hi Alexander,

please disable open_basedir from php settings. Jomsocial need to read external XML files for version checking.
if you don't know how to do it. please ask ther server support.

Regards,
Albert

Hi Albertus,

i get answer from my hoster now. He will not do individual settings :(

What else can we do now to bring backend configurations running??

please help,

thx

Hi Alexander,

maybe you can find it the settings for disable open_basedir at hosting cpanel.

if search the similar issue:
www.jomsocial.com/forum/search?q=0%20Str...%20XML&childforums=1

the problem because the server prevent to read external source. by using open basedir, server access will have limitation.

Regards,
Albert

Regards,
Albert

Hi Albertus,

there are no settings in hosting panel to change it!! :(

so what else can i do???

Hi Alexander,

very difficult if hosting provider don't want give a hand at all.
can you ask the hosting support again about any clue or tutorial for php configurations setting for they server standard? your hosting must have this, because not all site can running with open basedir enabled.

Regards,
Albert

Hi Alexander,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert