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Error register new user

9 years 8 months ago
Licenses:
JomSocial Expired

Hi,

I´m getting this error message when a new user tries to register:

Please see attached screen capture

Regards,
Gerardo

Attachments:
9 years 8 months ago
Licenses:
JomSocial Expired GURU Expired Publisher Expired AdAgency Expired iSEO Expired Socialize Expired

Hi Gerardo,
I have also seen the problem at your site.
Please send cpanel access of the site so that we can check necessary things.
Thanks

extensions.joomla.org/extensions/clients...ies/communities/7608
9 years 8 months ago
Licenses:
JomSocial Expired

Hi Ashraf,

I just added cpanel acces info to my post, please check it.

9 years 8 months ago
Licenses:

Hi, Gerardo.

I fixed it. System couldn't find certain table as was looking for different prefix.
Please, test it now.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 8 months ago
Licenses:
JomSocial Expired

Thanks Michal, now it is working well.

I have found another issue, this is related to the facebook login, I have the same problem described in this topic:
www.jomsocial.com/forum/facebook-connect...ox-after-login#99144

When you try to connect using Facebook a white dialog blank box appears.

9 years 8 months ago
Licenses:

Hi, Gerardo.

Please, open new thread for your new issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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