Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

broken toolbar style, broken links/thumbnails in video/photo

9 years 8 months ago
  • Jan's Avatar
    Topic Author
  • Jan
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Expired

I have installed the 3.2 upgrade and now the toolbar seems to have a css problem and is very messy. Photo and video modules are showing no thumbnails and the text links do not work.
Video links work from JS dashboard but when clicked from frontend show: Invalid Video ID Provided error
Photo links show the slideshow attempting to load but no image.

9 years 8 months ago
Licenses:

Hi, Jan.

When you upgrading JomSocial menu items in JomSocial toolbar lost "connection" with component. Joomla! mark them as disabled and with notice: "Component 'com_community' does not exist". In order to fix it please follow this instruction:

- click on menu item in JomSocial menu in order to edit it
- when in edit mode don't change anything
- save
- menu item should be fixed
- do it for every JomSocial related menu items (if needed) in all other menus

Check you menus for JomSocial links that are disabled and marked "Component 'com_community' does not exist". For example your "Community" menu item in "Menü oben" is in this state what cause your issues.

Regarding Toolbar... could you elaborate? What exactly is wrong? Could you post a printscreen?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 8 months ago
  • Jan's Avatar
    Topic Author
  • Jan
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Expired

  1. The menu has been re-saved and is working but is badly aligned with little boxes everywhere.
  2. Message box is too small
  3. photo and video module thumbs not showing
  4. video and photos not working

9 years 8 months ago
Licenses:

Hi, Jan.

Bullets in JomSocial toolbar are added by your template: prntscr.com/4emldr (change template to Joomla! default one ad bullets are gone). You need to fix it yourself or contact with template developer.

No, you haven't fixed menu issue: prntscr.com/4emmme Just follow steps I provided you in my earlier post.

Images are broken because wrong URL is created. I fixed it, please check if it work for you.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW