Hello- we're attemting to upgrade from JomSocial 3.1 to 3.2.1.2. As you can see from teh attachment, the install hangs part way.

After attempting the upgrade, the JomSocial admin page doesn't work. It just loops back to the stuck update page.

Please help! :)

Hi Adam,

I need you htaccess login detail:

Oh man, sooo sorry I forgot to include that!!! admin / adminpass123

OR it might be admin / adminpass1234

Thanks!!

Hi Adam,

seem the cpanel access detail is invalid.
please open phpmyadmin browse table joom31_community_config, if duplication name = dbversion. delete it and leave it one data name = dbversion.

If don't know how to do it. please provide me cpanel access detail by editing your first post at this toipic, put it at site info form

Regards,
Albert

Hi Adam,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.

Regards,
Albert

Hello! Here is the login info you need. this will work for the initial popup AND as joomla super admin:


Part of the message is hidden for the guests. Please log in or register to see it.


Please try to update to the latest version of Jomsocial. You will see the error.

Also here is the cPanel login info if you need. Feel free to setup FTP users or access phpmyadmin if neccessary:


Part of the message is hidden for the guests. Please log in or register to see it.


Thanks!!

Hi Adam,

your cpanel not work, the login is invalid. could you please make sure again about it?

Regards,
Albert

We just reset everything to the following. Please try these credentials again. Thanks so much!


Part of the message is hidden for the guests. Please log in or register to see it.

Hi Adam,

the installation has been succeed. I deleted duplicating records at table joom31_community_config

Regards,
Albert

Thanks so much! Everything is working properly now :)