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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Troubleshooter

9 years 8 months ago
Licenses:
JomSocial Expired

The Jomsocial Troubleshooter page appears to be loading without its CSS.

9 years 8 months ago
Licenses:

Hi, NIck.

I need to see that... but: prntscr.com/4831du
Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Nick Yocca
9 years 8 months ago
Licenses:
JomSocial Expired

The problem resolved itself. Thank you for your time.

Moderators: Piotr Garasiński
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