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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Jomsocial is requesting a new User Login and Password after photo

9 years 8 months ago
Licenses:
JomSocial Expired Socialize Expired

Hi After upgrading to version 3.2.1.1 the Jomsocial is requesting a new User Login and Password after you take a photo on your smartphone Samsung Galaxy Grand Duos and try to post on my group buying and selling.
Thank you for your attention. Rui

9 years 8 months ago
Licenses:

Hi, Rui.

I'm not sure if I understand you well...
Please, describe STEPS you take to replicate this issue (e.g: 1. Browse to.. 2. Click on... and so on).

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Rui Artur
9 years 8 months ago
Licenses:
JomSocial Expired Socialize Expired

Good day. Sorry, after I discovered that the problem was in my cell. Congratulations on the work you. You are very good. Enjoyed the Jomsocial. Thank you.

Moderators: Piotr Garasiński
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