We tried upgrading Jomsocial to the latest version and got the white screen of death and could not enter the Administration area.

I have had 2 developers working on it and tried several different backups to try to locate a previous version but could not achieve a sucessful restore. We are now able to get into the administration area but even attempts to totally delete all of Jomsocial from the system and reinstalling it were unsuccessful.

Joomla 3.3
PHP 5.3.28
MYSQL 5.5.37-35.1

Hi Delia,
I am experiencing login failed problem.
Please correct access credentials.
Thanks

Sorry Ashraf,

I'm not sure what credentials I provided earlier because I can't see them however I have just done a successful trial login of the following;

<removed due security reason>

Let me know how that one works for you.

Thanks
Delia

Hi, Delia.

Credentials are fine, I was able to login to your backend.
Probably there are some IP or Geo restriction on your server or system.

You you request to uninstall JomSocial? You want us to try? Is that correct?

I tried to enable Error Reporting in your system but it failed to save configuration and freezes my browser for few seconds.
It seems that your system needs a major overhaul... so we could try to uninstall JomSocial but if administration panel will not work (save changes) then we couldn't do much about it.