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error:Fatal error: Class 'CAppPlugins' not found in ... line 1005

9 years 8 months ago
  • Hao's Avatar
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  • Hao
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Hey we are experiencing issues with an event page and are receiving this error:

error:Fatal error: Class 'CAppPlugins' not found in /home/magnoli7/public_html/components/com_community/libraries/core.php on line 1005

I've done a search on the forum and found similar issues but the line is different from mine which is 1005

www.magnoliamiracle.com/event/viewevent/...test-event-jomsocial
When trying to checkout and purchase a ticket with coupon code "EventTestingVOID" user is shown a blank screen with that error.

Thanks for the assistance

9 years 8 months ago
Licenses:

Hi, Hao.

Please, describe step by step how I can replicate that issue.
I tried just to book a tocket in that event and I had no issues... finally I was redirected to PayPal to pay for it ^^
Printscreens will be helpful ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 8 months ago
  • Hao's Avatar
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  • Hao
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Licenses:
JomSocial Expired

Hey Michal

You will need to use the coupon for this error to trigger.

awesomescreenshot.com/06637eu4b1

Please make sure to select the ticket, and then check the box to activate coupon and insert the code to make it a free ticket. Then you will see the error.

Any event will work but please test on this one: www.magnoliamiracle.com/event/viewevent/...itus-2014-bodhicitta

9 years 8 months ago
Licenses:

Hi, Hao.

This issue was caused by two plugins that doesn't work well with jticketing:

JomSocial redirect plugin and System - RokCommon and I had to disable them.
Now ticket booking works fine: prntscr.com/465byb

You'll need to report this to RokCommon and JTicketing developers.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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