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Component 'com_community' does not exist" & Zend library message

9 years 9 months ago
Licenses:
JomSocial Expired

1. I can't access Jomsocial in the backend because the component icon is missing. The tabs in the user toolbar are redirecting users to the home page. In the menu item type the message reads "Component 'com_community' does not exist".

2. In my last version of Jomsocial, I've always had this message in the back end though I could not find the file on my server. After deleting all the old files as required and installing Jomsocial 3.0 I still have that message.

can you upgrading for me ? please

9 years 9 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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  • Thank you received: 0
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Hi Maged,

1. Please you re-save your jomsocial menu, edit each jomsocial menus item and click save&close
2. I need check it directly, can you provide me the correct domain access, please?

thank you

9 years 9 months ago
Licenses:
JomSocial Expired

hi Dimas
aodle.com it is online now ! use jomsocial 6.3 ، but i have upgrade the jomsocial on another server to avoid any risk

can you upgrade for me ' i'm update the access information .

9 years 9 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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  • Thank you received: 0
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HI Maged,

Can you disabled the firewall for awhile? because I cant access it, if I go to admin page i get this error :

Not Found

The requested URL /401.shtml was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

thank you

9 years 9 months ago
Licenses:
JomSocial Expired

hi Dimas

i have disabled the firewall ، can you try now ?

9 years 9 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
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  • Thank you received: 0
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Hi Meged,

I just looked your site, and I dont see the problem like you mentioned in this topic, also you are still using old Jomsocial version "Version: 2.6_Strike_Beta_2"

Please you do the upgrading, but before upgrade your need consult with your 3rd party Jomsocial / Joomla template and make sure their template supported with newest Jomsocial version, because there is a big different from version 2.6.x and version 3.2.1

thank you

9 years 8 months ago
Licenses:
JomSocial Expired

i upgrade the jomsoical from 2.6.2 to Jom 3.2.1 by iJoomla Installer Updater
But I found that the problem still there
Also the my website Became very slow
I have attached you login data, i hope to help

9 years 8 months ago
Licenses:
JomSocial Expired

hi Dimas
i waiting

9 years 8 months ago
Licenses:

Hi Maged,

Dimas on holiday for 2 weeks so I will handle this topic.
that must be the plugins that make the problem. please try to uninstall Zend Lib and disabling Mediabox CK.
my concern only with Zend Lib plugin.

Regards,
Albert

The following user(s) said Thank You: customer
9 years 8 months ago
Licenses:
JomSocial Expired

Do you run Debug System my website ؟

9 years 8 months ago
Licenses:

Hi Maged,

I changed the error reporting value to maximum. but I already put back to system default. error reporting to maximum to know there is any modules, plugins, or components that make the problem.

Regards
Albert

The following user(s) said Thank You: customer
9 years 8 months ago
Licenses:
JomSocial Expired

Well now I am watching my site As follows :
awesomescreenshot.com/055384m6fa

Also I have a problem after Upgrade jomsocial
When I disabled modules on Module Manager, I see that it does not disabled in the site
or edit any Custom module, I see that it does not edited in the site
awesomescreenshot.com/09837vcu35
awesomescreenshot.com/07b37vcv2d

9 years 8 months ago
Licenses:

Hi Maged,

please check it again. I set error reporting to none. and about the module that because your site using progressive cache with longer time. please play with cache setting.

Regards,
Albert

The following user(s) said Thank You: customer
9 years 8 months ago
Licenses:
JomSocial Expired

Thank you for fix problem
Regarding the module ، when Disable the progressive cache / cache
i see blank page on my website
can you help me, please

Moderators: Piotr Garasiński
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