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Problem with links on streaming

6 years 3 months ago
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Hello,
I've detected a new issue. You logged in our site as iJoomla and enrolled in one of the courses. The course's name is a link. When I click on that link, it redirects me to the administrator and when I log in as the administrator, an error appears. I sent you the screenshots of the issue attached.
Best regards
Mar

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6 years 3 months ago
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Cześć Mar.

Thank you for contacting us.
How this user enrolled to the course? At the frontpage or you enrolled in the backend?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 3 months ago
  • Mar's Avatar
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  • Mar
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Hello
...I will try to explain in more detail in the attachment...

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6 years 3 months ago
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Cześć Mar.

I understood at the first time.
Please answer my question :)

How this user enrolled to the course? At the frontpage or you enrolled in the backend?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 3 months ago
  • Mar's Avatar
    Topic Author
  • Mar
  • Offline
  • Fresh Boarder
  • Posts: 42
  • Thank you received: 0
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

Hello,
I do not know how he logged in, but this user is most likely you :)
The frontend link should not look like this anyway..?

6 years 3 months ago
Licenses:

Cześć Mar.

Link should link to frontend - not to backend.
What I'm trying to do is to narrow done the issue cause. That is why I'm asking you: how this user joined the course.
User may enroll in frontend and you may add student in the backend.

Anyway... I can't replicate this issue on your site. i enrolled two different users and each time link to course is correct.
iJoomla user is a Teacher so probably this activities ware system generated - that's why they link to backend.
This do not happens for regular users.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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