Hi,
I get the error message "We could not find the license number you entered. Please provide the valid license number. " in Admin mysite.com/administrator/index.php?option=com_guru&controller=guruConfigs&tab=11:
I use the number xxx from page:
www.jomsocial.com/component/digistore/licenses?Itemid=209
Guru Pro (xxx)
Expires: In 330 days, 2 hours, 9 minutes
??
Regards
Steffen
Hi, Steffen.
Thank you for contacting us.
Please, edit your first post and provide us your site URL, backend credentials and FTP.
HI, Steffen.
Thank you. I assign developer to investigate this issue.
He'll contact you ASAP.
Please check the htaccess, I can't log in to the backend.
Thank you,
Alin
.
Hi Alin,
can you please delete this info from public access post! Thank you.
I think I found the problem. An employee has switched to https without testing that all integrated scripts are invoked on httpss .
You must login two times, so after first login please start second login once again.
Thanks and kind Regards
Steffen
Hi Steffen,
The real issue was that the domain was not registered with your account, the dev one.
I added it to your license and now is good.
Thank you,
Alin