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7 years 9 months ago
  • wdooley's Avatar
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  • wdooley
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Hello,

I cannot access the forums for iseo pro or guru pro. It says there are 77 topics yet i can only see 3. In iseo pro it shows 22 topics and I can't see any.

I cannot access my account never activated properly for ijoomla for me to get any forum help there.

can you please activate my account so i can access the forums correctly,

I have the new guru pro 5 installed on our test site and have found a few bugs but no where to post them.

Respectfully,
William

7 years 9 months ago
Licenses:

Hi.

Support forum on ijoomla.com will be shut down. Support there is provided via Help Scout.
Also you need to have active licenses there in order to get access to support.
Your Guru and iSEO licenses are attached to this forum, so pleaase, post any issues or bugs reports in appropriate forum categories here.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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