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Email link creates an add for the email provider...

7 years 7 months ago
  • D.'s Avatar
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ISSUE SUMMARY:


I created an event in JS with a email link to the organizer. When I viewed the event creation there is an unsolicited ad for AOL under the event. In addition when the email link is click on it takes me to our website home page. It does not open a mail program.
STEPS TO REPLICATE: eliminated email address in description, cleared cache. Check in different browser, Firefox.



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RESULT: the aol.com ad remains
EXPECTED RESULT: ad to be removed. Email link should be selectable and open an email software program.
BROWSER: Chrome

Attachments:
7 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Please edit the link on that aol content, make sure redirect to proper link.

thank you

7 years 7 months ago
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Dimas,

That's the first thing I did. In fact I delete the email link entirely and the Ad still exists.

Regards,
D. Ashley

7 years 7 months ago
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Hi Ashley,

May I know the link of that event?

thank you!

7 years 7 months ago
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Dimas,

The link is: www.womenabout.org/cms/wab2.5/index.php option=com_community&view=events&task=viewevent&eventid=43&Itemid=1101

D. Ashley

7 years 7 months ago
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Hi,

it's a bug regarding embed.ly integration. please wait for the fix.

Regards

7 years 7 months ago
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Hi,

here the file to remove that embed.ly:

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unzip and put it at:
/cms/wab2.5/templates/jsn_venture_pro/html/com_community/layouts/events/single.php

Regards

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7 years 6 months ago
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Hello,

I added the php file as instructed, within the events folder and without the folder, cleared cache etc. and the "embedly bug" still persists.
Now what do we do?

D. Ashley

7 years 6 months ago
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Hi,

please provide me FTP access detail. I will do it for you.
you can put credentials information by editing your first post at this topic.

Regards

7 years 6 months ago
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FTP info now availble.

7 years 6 months ago
Licenses:

Hi,

please check it. I did it for you.

Regards

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