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Issue in event's frontpage after upgrade to Pro version

7 years 9 months ago
  • Teresa's Avatar
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  • Teresa
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Hi there,

Today I upgrade Jomsocial from standard to Pro version. It become change in frontpage view. Now it is not showing all events as it was before upgrade (screenshot attached). Kindly check and fix the issue.

Regards

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7 years 9 months ago
  • Teresa's Avatar
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  • Teresa
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Licenses:
JomSocial Active

Also when click on View All Events in bottom then it go to create event page.

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7 years 9 months ago
Licenses:

Hi, Teresa.

Thank you for contacting us.
Activities related with those events ware removed from stream they are not present in db).
The only way to bring them back is to create events again or duplicate them.

Your second issue is related with menu misconfiguration I mentioned few threas ago.
You deleted content of JomSocial Toolbar menu.
Also you added "Create event" to your main menu thus Joomla! uses it ID to display event related pages.
Delete this menu item or change it to "All events" in Joomla! menu manager.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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7 years 9 months ago
  • Teresa's Avatar
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  • Teresa
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Hi Michal

Thanks for support!!!

I have database backup. Kindly let me know which tables have to be restore to get back.

Thanks and Regards

7 years 9 months ago
Licenses:

Hi, Teresa.

You'll need to restore just: _community_activities

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 9 months ago
  • Teresa's Avatar
    Topic Author
  • Teresa
  • Offline
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 1
Licenses:
JomSocial Active

Hi Michal

As per your comment "You deleted content of JomSocial Toolbar menu"- I have created menus.
As per your comment "Also you added "Create event" to your main menu thus Joomla! uses it ID to display event related pages.
Delete this menu item." - I have deleted Create Event menu.

Now please check the issue.

Regards

7 years 9 months ago
Licenses:

Hi, Teresa.

JomSocial toolbar is fine.
You've changed "create event" to "All events" but linked to JomSocial frontapage. I changed it to All events.
Now everything seems to work fine.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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