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Bought Socialize

6 years 4 months ago
Licenses:
JomSocial Active Socialize Active

Hi, yesterday I paid for Socialize, but I haven't a link to downoad it on my account, And no letter was send to me by e-mail. Help please.

6 years 4 months ago
Licenses:

HI.

Thank you for contacting us and your recent purchase.
Please, send my purchase confirmation at This email address is being protected from spambots. You need JavaScript enabled to view it. - I'll check where purchase process get stuck.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 4 months ago
Licenses:
JomSocial Active Socialize Active

I have sent you information.

6 years 4 months ago
Licenses:

HI.

Copied text is not enough - I need to have at least printscreens or forwarded emails.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 4 months ago
Licenses:
JomSocial Active Socialize Active

I sent it to e-mail.

6 years 4 months ago
Licenses:

HI.

Thank you, yes that confirms.
I issued license for you.
It should be available here: www.jomsocial.com/component/digistore/licenses?Itemid=209

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Shchulkin
Moderators: Piotr Garasiński
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