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6 years 4 months ago

#182889

Topic Author
workup
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Fresh Boarder
Posts: 3
Thank you received: 0

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JomSocial Active AdAgency Expired

Buenas noches ;

Acabo de compraros jomsocial pro y no tengo acceso a ningún enlace de descarga

Me podeis solucionar esta situación??
Ya me ha ocurrido con dos compras de vuestros productos

Un saludo

6 years 4 months ago

#182910

Michał
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Moderator
Posts: 13447
Thank you received: 3689

Licenses:

Hi,

Thank you for contacting us and your recent purchases.
Your downloads should be available here: www.jomsocial.com/component/digistore/licenses?Itemid=209
Please, also check this page: www.jomsocial.com/my-downloads as all products are listed there in details.
Let me know if you still won't be able to download your purchases.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Moderators: Piotr Garasiński

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