JomSocial ActiveGURU ActivePublisher ActiveAdAgency ActiveiSEO ActiveSocialize Active
Hello, boys! I purchased the products on offer and I do not have access to Joomsocial, Ijoomla and Gavik products. What does this mean? Coupons are not valid. It seems to be an excruce. I wait for a maximum of 4 hours to solve this problem, otherwise I will write on all the forums about it and I will address the police to resell my legal rights. You took my money.
The contact email is This email address is being protected from spambots. You need JavaScript enabled to view it.
Thank you for contacting us.
I've checked your licenses and they are valid and available:
prntscr.com/hf3mo8
All your purchased products should be available here:
www.jomsocial.com/component/digistore/licenses?Itemid=209
I saw that you already provided domains for them... so I presume that you're able to reach them.
Please, take a look at notice above the forum:
Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.
Giving us 4 hours to answer during weekend is not fair :) Not to mention that you're threating us... not even want to to clarify the situation. I hope that it's fine no - if not, we'll be available to help you at Monday. Don't worry - you'll have access to what you purchased.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you