Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.

I can't to sunmit topics in Guru Pro Forum,

7 years 5 months ago
  • lazer's Avatar
    Topic Author
  • lazer
  • Offline
  • Fresh Boarder
  • Posts: 22
  • Thank you received: 0
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi,
I have a Guru Pro Subscription but can't to submit topics in Guru Pro Forum,
Regards,
Lazer

7 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Lazer,

Can you check again your Guru Pro subscription still active, please? because on your side I cant see Guru subscription.
thank you!

7 years 5 months ago
  • lazer's Avatar
    Topic Author
  • lazer
  • Offline
  • Fresh Boarder
  • Posts: 22
  • Thank you received: 0
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi,

See a Screenshots

Regards,
Lazer

Attachments:
7 years 5 months ago
Licenses:

Hi, Iazer.

It's because your license is attached to ijoomla.com that has other kind of supporting system.
Having license there you won't be able to post in Support Forum here:)
I recall that you already used support ticketing system at ijoomla.com :)
Please, continue using it -I'll reply in that system.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: lazer
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved