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Need Credentials for my license

8 years 4 months ago
  • ron's Avatar
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  • ron
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my domain is huntersspeak.com/demo and i need to get the credentials for my license and account. my web developer had them and i never received them. i need to get into my account and that web developer won't speak to me anymore.

8 years 4 months ago
Licenses:

Hi, Ron.

Please, send me invoice or order confirmation at michael [at] ijoomla.com.


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8 years 4 months ago
  • ron's Avatar
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michal i do not have an invoice or order confirmation. my website was originally built by a developer that left us and we cannot get ahold of. he was the one that purchased the license.

8 years 4 months ago
  • Ricardo's Avatar
  • Ricardo
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Licenses:

Hi Ron,

The license ID 100020537 already expired and it's under a different account that yours so, is not possible to grant you access to that license. What you could do is to contact your developer and ask him to authorize what you want. In that case I need he email me to ricardo at ijoomla dot com. Other way is to use your account to buy a new license. You could use black40 to get a discount during the purchase process.

Best regards,

Moderators: Piotr Garasiński
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