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Renewal Pricing - Has JomSocial developed a new math?

8 years 10 months ago
Licenses:
JomSocial Expired Socialize Expired

What is the cost to renew my license?
Renewals are 20% off the original price for the Standard plan, 35% off the original price of the Professional plan and 15% off the original price of the Developer's plan. We aim to make it as easy as possible for you to continue your subscription and enjoy all the new features.

The above is listed in your FAQ section on upgrade pricing.

I would like to renew my Professional plan for 1 year. If I take 35% off the $239.00 original price, my calculation is $155.35. When I try to renew, the price for renewal on a 1 year subscription shows $179.00. Please advise, as my subscription lapses in 2 days.

8 years 10 months ago
Licenses:

Hi, Allan.

I assign Billing Department staff to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Allan
8 years 10 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Allan,

You're right, We will fix this problem ASAP.

I just sent you a money request through Paypal. Please send us the Paypal transaction ID as soon as you pay for it.

Best regards,

8 years 9 months ago
Licenses:
JomSocial Expired Socialize Expired

Please reinstate my account.
Transaction ID: 4CM688246Y026073W


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8 years 9 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Allan,

It's done. Please check.

Best regards,

Moderators: Piotr Garasiński
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