I moved your thread to Billing Issues forum category and assigned Billing Department staff to it.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Is not possible to offer an upgrade to Supercharged if you purchase 3 months ago. What I could offer you is a 20% OFF coupon if you want to purchase more of our products. Or you could consider some of these packages:
www.jomsocial.com/store/products/4-discount-bundles/400