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Renewal license paid but not granted

9 years 11 months ago
  • Wendy's Avatar
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  • Wendy
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JomSocial Expired

Hi - I renewed my subscription, but when I log into my account it says it’s expired. I have two confirmation emails showing I purchased it, plus I have the PayPay receipt that I’ve been charged for it. And when I look at my order history in My Account, I see two purchase dates of 8/28/13 and 8/29/13. This doesn’t make sense as I only purchased it once in August and then once again in March.

My order confirmation number is 14476.

Please help! Thank you.
Wendy

9 years 11 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Wendy,

Sorry about the inconvenience.

I already fixed the problem. Please check.

Best regards,

Moderators: Piotr Garasiński
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