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Template Issue while adding ads

9 years 5 months ago
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Hello All,

We are using Joomla 2.5.24 and Ad Agency 3.1.10.

We are using JoomForest template for AdAgency extension and Ximenia is the default template.
We are adding Standard banners. While adding banners we have to upload banner image, after banner image upload automatically it's loading Ximenia (Default) template instead of JoomForest template. How to fix this?

Check screenshots for reference (Before image upload and After image upload).

thanks,
Anand

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9 years 5 months ago
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Hi, Anand.

Could you upload the same printscreens but with URL - so I could see them.
If you have SEF, please, disable it for those prontscreens.
Also use this service: prntscr.com/ as photos attached on forum are compressed and shrink... so I can't see details.


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9 years 5 months ago
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Hi Michal,

Please find attached screenshots with URLs.

Also including URLs below:

Before image upload - live.icmgworld.com/index.php/ads/adagencyStandard/edit/0.html

After image upload - live.icmgworld.com/index.php?option=com_...e=1412605742.jpg&cid []=0

thanks,
Anand

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9 years 5 months ago
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Hi, Anand.

Please provide us with working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
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check now we added admin access

9 years 5 months ago
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Hi, Anand.

Ok, now, where do I find form to add banners? You have so many items... and extensions... huh..


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
  • anand's Avatar
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  • anand
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Hi Michal,

Here is the link for Ads, here you can see Add a new banner button.
live.icmgworld.com/index.php/ads

And added user login credentials (under Misc information) to add banner in my first post, please find.

thanks,
Anand

9 years 5 months ago
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Hi, Anand.

There's great problem with your site.. I can't change global settings. I wanted to disable SEF.... but every time I save, backend freezes for a while and then reloads with previous settings.
It seems that your site have framework issues... without soling it first we can't proceed...
But site overhaul is out of scope our technical support.... could you disable SEF on your site?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
  • anand's Avatar
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  • anand
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JomSocial Active AdAgency Expired Socialize Expired

yes we are aware of it & just download the config.php from ftp reupload should solve that problem

9 years 5 months ago
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Hi, Anand.

Ok, I'm assigning AdAgency developer to this.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
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Hi,
Problem is solved please keep a backup of this file:
/public_html/components/com_adagency/controllers/adagencyStandard.php

Regards,
alin

9 years 5 months ago
  • anand's Avatar
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  • anand
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Licenses:
JomSocial Active AdAgency Expired Socialize Expired

Hi Alin,

This problem is solved.
Can you tell us what modifications you have done ?

Because we have same kind of issue in other pages also. I will get back to you soon with that information.

thanks,
Anand

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