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This addon is submitted by a 3rd party developer, which means it is not part of JomSocial official product lines. Please forward your bug reports or support request to their respective support channels (forum/ticket/etc).

jTickets

Visited
1369
Files
plg_jTickets.zip (602 views)
Compatibility
  • JomSocial 1.6
  • JomSocial 1.8
  • JomSocial 2.0
  • JomSocial 2.2
  • JomSocial 2.4
License
GPL(Commercial)
Modify core files
Yes
jTickets is a flexible and robust Customer support system built for Joomla. It helps you streamline web- and email-based requests, improving customer support quality, efficiency, and response time.

The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk etc department to react quickly to inbound inquiries and track and respond to all requests. Do you receive many e-mails and want to answer them with a team of agents? You're going to love jTickets.

To check out the entire feature list , go here : http://www.joobi.co/index.php?option=com_jlinks&controller=redirect&link=jtickets

With this plugin, you can manage support for your community members and they can if you activate the plugin attached, the members can see their specific tickets.
Screenshots