Problems

Symptom
Video Aborted error when viewing video using IE.
Don’t panic. Try this hack: http://www.jomsocial.com/webforum/viewtopic.php?f=3&t=6375&p=35687

Symptom
Failed to fetch video.
First, ensure that you have CURL enabled on your site.
If you do have CURL enabled, and the problem persists, likely Youtube adds redirection on their videos page when your server tries to access it quite a number of times. Here's what you can do, edit the file JOOMLA/components/com_community/helpers/remote.php and add the following at around line 22.
curl_setopt($ch, CURLOPT_FOLLOWLOCATION ,1);

Symptom
Unlicensed copy
We have recently just updated our new downloads area which is accessible at http://www.jomsocial.com/download.html. All you need to do is to provide your email address and order reference. Once logged in, you should be able to view all your licenses assigned to you. You are required to enter your domain name for the license in order to generate the video keys. Enter the license key in Jomsocial’s backend configuration.
Tips: Under tab “Media”, the field on right column, “Video Player License Key”.

Symptom
My video thumbnails are not showing up

1. Make sure you’re running on the latest version of Jomsocial.
2. Make sure the “Videos Root Folder” in the configuration matches the location of the videos. Tips: Don’t put the full path. Just the folder name. e.g. videos.
   
   

Symptom
Why is the video still in pending status after so long?

1. If you are using shared hosting service, most probably your hosting company don’t have FFmpeg installed.
2. Probably you did not enter FFmpeg path correctly.
3. Schedule task/Cron is not running. Read how to setup cron. http://www.jomsocial.com/docs/Cron_Setup
4. Incorrect folder permissions. FFmpeg couldn’t create new videos or thumbnails as result. Please turn on the Joomla FTP layer.

http://www.jomsocial.com/webforum/viewtopic.php?f=13&t=6085&start=40#p39214

Frequently Asked Questions

How to post Videos?

1. You can link them from popular video providers
2. You can upload from local machine.
3. Tried posting a youtube link in your profile wall? ;)
   
   

What happens to the video file I uploaded?
It will remain untouched before scheduled task / cron runs. Then FFmpeg will convert all pending videos into flv format. After that, the videos are ready and will get listed.

Can I skip FFmpeg by uploading FLV format videos?
Sorry, the answer is no for the sake of video size and quality consistency.

How do I administrate videos?
Logged in as admin, you will be able to edit/delete videos at the front-end. Same goes to feature and un-feature videos and also videos in groups.

Customizing FlowPlayer
If you know what you are doing, you can tweak flowplayer with this file: JOOMLA\components\com_community\templates\default\videos.flowplayer.php