Common Install & Upgrade Errors

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Common Install & Upgrade Errors

Common Install & Upgrade Errors

Common Post-Install errors

Symptom
Fatal error: Class 'JAX' not found in H:\xampplite\htdocs\docs\administrator\components\com_community\admin.community.php on line 176.

Most likely your Azrul System is not installed properly or corrupted during installation. Install azrul.zip obtained from com_community_pro_{version}.zip\site\azrul.zip as a regular Joomla Plugin and do not forget to 'publish' it.

Symptom
"The page you are trying to view canot be shown because it uses an invalid or unsupported form of compression."

Most likely your server enables GZIP which is not supported in JomSocial. Please either disable the compression or edit the file JOOMLA/components/com_community/views/register/view.html.php and remove the following codes at line 150.
ob_start();

Common Post-Upgrade errors

Symptom
Warning: require_once(/home/xxxx/public_html/plugins/system/pc_includes/template.php) error.

Install azrul.zip obtained from com_community_pro_{version}.zip\site\azrul.zip as a regular Joomla Plugin and do not forget to 'publish' it.

Symptom
CC TEXT strings in parts or all over the JomSocial template files.

Depending on your file/directory permission, your language file might not be updated successfully. Unzip com_community_pro_unzip_first_{version} \ com_community_pro_{version\ and locate 'languages' file. Unzip it and upload the latest language files into your Joomla /languages and /administrator/languages directory accordingly.

Note
If you are using non-English translations, ensure that your language file is updated to match the latest language file strings.

Note
Those who are using template override will need to ensure that their overridden template files are compatible with latest JomSocial version. You should consult your template provider or by comparing the files with official JomSocial templates.